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It has happened at a few shops that I know of in town, including mine. The culprit is almost always that the milk was frozen somewhere between the cow and my pitcher, whether it be the delivery truck or an overactive BoH fridge. And as far as I know, there is no way to fix it once this has happened. Talk to you delivery person, check your fridge temps, outside of that . . . it's pretty much out of your control. Fortunately for us, we have a really great relationship with our milk folks, and we haven't had a problem since we've addressed this issue with them.
For Jen, this seems to be the likely culprit as other shops on the drivers route are having the same problems. Talk to the driver and ask them to make sure that their air is circulating in the trucks properly and they have the appropriate thermostat settings. If approached reasonably and genuinely then I couldn't imagine a problem developing.
guys - i have noo idea how to reply to certain bits, sometimes i can reply direct to the person other times it just seems to place my replies where it likes. my apologies for this. thank you all though for your comments. xx
Hi Lu, Yeah it's a bit of a mad one alright. I'm definitly more on it being over exposed to too much light now. Not really lived it down since i tried to tell the customers about the cows and their feed!!!hey chris, i had heard this theory before with the change of feed for the cows. it's a strange one. x
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