In the past month or so we have had two mazzer SJ dosers go to crap. the first one is on a grinder we have been using for about the past 5 years, it was bought used with an unknown history before. the doser simply stopped working, pulling the handle did nothing. I tore it completely apart and lubricated the crazy washer and all seemed well until a few days ago when I got a call. well I got into work today and found that another mazzer doser is having trouble. this one is on a nearly brand new SJ that we have had for barely a year. basically it seems that it went from nice smooth action to stiff crap overnight.
what could be causing this?
It seems to me that there is way too much of a coincidence, and that I should be able to find an employee who has worked in both shops and is mistreating them, but I don't want to hassle my people.
Has anyone taken apart any of the newer dosers? any advice on how to remove the lower dosing star from the cam gear underneath? I can't fathom how to get it apart. our older unit basically just unscrews.
thanks for any help anyone has to offer.
chris
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