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Permalink Reply by Alexander Stephen Root on September 29, 2010 at 11:39am

At all of my jobs, the employees divide tips equally at the end of each shift. This, in my opinion, is much better than dividing tips at the end of the week because high performing shifts aren't being jipped and low performing shifts aren't being tipped out of proportion.

However, I would like to try a system where the shift manager determined the amount of tips distributed per shift based on their assessment of the employee's work. It could get biased, but it allows harder workers to get what they earn.

Good question.

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Permalink Reply by David Lanning on September 29, 2010 at 2:53pm

We also have staff divide tips at the end of each shift.

Even if it's an overlap shift, the tip jar gets emptied when the new member comes on and it starts fresh.

I think tips are a bonus, and as such the shifts with the better tips (i.e. busier shifts) should be rewarded to the best baristas. If good baristas out number busy shifts, we rotate the best shifts every week.

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Permalink Reply by Brady on September 29, 2010 at 5:59pm

David Lanning said:

We also have staff divide tips at the end of each shift.

Even if it's an overlap shift, the tip jar gets emptied when the new member comes on and it starts fresh.

I think tips are a bonus, and as such the shifts with the better tips (i.e. busier shifts) should be rewarded to the best baristas. If good baristas out number busy shifts, we rotate the best shifts every week.

+1

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