So how would you handle a customer who is incredably rude to one of your barista? Rude doesn't really cover it... The customer has passivly threatened the barista and clearly Just does not care for her and will tell anybody who will listen so. The customer complains about her drink quality and service when there is no lapse in rather involving the barista in question. And the customer keeps returning . Appreciate the business but.. At the expense of the barista's comfort??? WWYD?
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