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Hi,

I require a little assistance with this problem. I just bought the swift.

I have come across this video which shows the solution:- https://www.youtube.com/watch?v=8oLknwNrhrU 

However, the issue is that the instruction (in the video and the manual) tells me that I need to loosen the set screw and then twist the impeller clockwise by 360 degrees to increase the dose by about 1 gram of ground coffee.

All this seems to do is raise or lower the height of the impeller. I am still stuck with around 10-12 g of coffee no matter what i do.

I am using the Swift 22mm basket (and the VST 18g basket - ridged)

So it appears that no matter the change, the dose remains the same. There is only one way that I can get an 18g dose. I push the grind button twice. I'm sure this is not supposed to be how this works. Can anyone that has used a swift suggest what the issue might be?

Regards,

Alex