Coffee Shop Manager Problems

I am having a helluva time getting anyone at CSM to respond to my queries on the status of an updated machine I paid for 5 weeks ago. Seems like once the cash is in hand, the service and communication disappear. I have tried emailing T. Bronson, Fred Dilkes, Andrew Valdez, Guy Talluto. Their Facebook page doesn't allow posting. Any one have some contact info? Thanks.

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