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You are spot on I think. I think I need to implement some kind of precautionary measures for the safety of the customer. I have been injured (not terribly) in every conceivable way behind the machine and I'm not entirely worried about a minor burn here and there. With customers however, even a little burn or splash of hot water whether it is their own fault or not, could be serious trouble for the store.
Although some might view the siphons as just this weeks trend, its truly a great way to get apathetic coffee drinkers excited about different brewing methods. Sometimes if the store quiets down in the mid morning I will start up a siphon and just wait until someone starts to ask about it. Just like when I was at Alterra and we got our Clover, its really great to see someones eyes light up and see that nerdy spark of someone really starting to gain an appreciation for what we are trying to accomplish.
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