I have many clients that come in from the college down the road. They feel that because "they don't like coffee" they should not have to purchase anything and will use our wifi. We have now posted one note on every entrance and on our microwaves that no outiside food is permitted. I try my best to ask them politely to purchase something or leave but this is a difficult thing. I dont want people to leave that would have purchased something when the rest of their group came, for example. I recommend when it's not too busy to just have our staff clean the tables around the person and ask them if they have been helped and, can get them anything. Chances are a waitress kind of attitude from the staff gives the customer a chance to say "oh, I'm waiting for ...." and if they tell me they're not getting anything I have recommended the library down the street from us that gets Federal funding to be in business with free wifi while we don't.
I went to a coffee shop that had little signs that said "admission is one cup of coffee" but I haven't gotten that ballsie.
Good luck and let us know if you find something that works
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