New approach to staffing
Hey,
I have a business proposal that I'd love some feedback on.
A quick background is that, at least in Sweden, coffee shops prefer having more employees with fewer hours rather than a few full-time employees. Therefore me and a few restless barista-friends are currently looking into starting up our own barista agency, renting out baristas at competitive rates (slightly more expensive than hiring them yourself).
This, we think, would solve the our problem of not having a full-time job and the cafés problem of being overstaffed. Everybody's happy.
Please bear in mind that we're in southern Sweden, where there's plenty of coffee shops and that the process of hiring/firing is both quite expensive (taxwise) and a tad complicated legally.
What are your thoughts about this?
- Is this a good way to solve those extra hours without hiring someone for, say, 10hr/week?
- Would you look into it for your own coffeshop, provided you knew the quality of the baristas?
- Do you think it's necessary for the baristas to have SCAE-certification (if yes, what level)?
Thank you so much for your time!
Sincerely
Peter
Replies to This Discussion
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Permalink Reply by Brady on
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I think this has potential.
You might want to seek certification if you feel that would give your candidates legitimacy at startup. That would be a marketing point, you could say "All of our baristas are SCAE certified level X or higher". Of course, that would not replace the need for you to develop your own in-house training program. Once your service developed a good reputation, this might not be as big of a deal.
There are a couple of things you'd want to make sure you covered. All of your baristas would need to be rock-solid reliable, honest, and willing to follow directions and humbly do things however the customer wanted them done. All of these things could potentially be big challenges, and speak to the need for someone to coolly, brutally, and honestly, evaluate all candidates - including those in your group of friends.
From your description, I feel like this last sentence could be your biggest challenge. If you can figure out a business and leadership structure that enables the business to make tough decisions, you'll be in much better shape.
Good luck.
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