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Being a Barista, and being well ingrained in the industry, frankly I would be pissed if you served me that Kenya with 2% with either asking me first or offering a side-by-side comparison so that I may determine which is better myself. Even if it turns out that you're right and it does go better with 2%, I won't tollerate someone else making my decisions for me.
Andy Atkinson said:I used to be all about the whole milk all the time. Then I started actually tasting things regularly using different types of milk (mixing skim and whole to create desired fat contents). Since then I'm not one to jump to whole right away for everything. We use a lot of single origin espresso and are rotating them out all the time. While our regular blend works well with whole milk we found it actually performs best flavor-wise with 3/4 whole, 1/4 skim, which equates approximately to 3% milk fat. But it's not the most feasible thing to be mixing milks in the middle of a rush for every drink, or to ensure everyone is mixing there milks right and all that, so we generally opt for a whole milk default on shifts. With our SOEs we have found that a lot of the more delicate espressos get way to washed out in whole milk, but will blossom in 2%. I say let your espresso tell you what milk to default at, a lot of the heavy body, cocoa, and smokey espressos may very well work in whole milk, or who knows, even higher fat content. Would you be pissed if I served you a cappuccino with say a delicate fruity Kenya, and used 2% milk so that the awesome yet subtle apricot acidity wasn't completely lost?
Alex said:Being a Barista, and being well ingrained in the industry, frankly I would be pissed if you served me that Kenya with 2% with either asking me first or offering a side-by-side comparison so that I may determine which is better myself. Even if it turns out that you're right and it does go better with 2%, I won't tollerate someone else making my decisions for me.
Andy Atkinson said:I used to be all about the whole milk all the time. Then I started actually tasting things regularly using different types of milk (mixing skim and whole to create desired fat contents). Since then I'm not one to jump to whole right away for everything. We use a lot of single origin espresso and are rotating them out all the time. While our regular blend works well with whole milk we found it actually performs best flavor-wise with 3/4 whole, 1/4 skim, which equates approximately to 3% milk fat. But it's not the most feasible thing to be mixing milks in the middle of a rush for every drink, or to ensure everyone is mixing there milks right and all that, so we generally opt for a whole milk default on shifts. With our SOEs we have found that a lot of the more delicate espressos get way to washed out in whole milk, but will blossom in 2%. I say let your espresso tell you what milk to default at, a lot of the heavy body, cocoa, and smokey espressos may very well work in whole milk, or who knows, even higher fat content. Would you be pissed if I served you a cappuccino with say a delicate fruity Kenya, and used 2% milk so that the awesome yet subtle apricot acidity wasn't completely lost?
Alex, Andy's hypothetical Kenya Capp is made with 2% because that's how they want to offer it. They've tasted the alternatives, and that's what they feel makes the strongest drink. You can like it or not like it. Just because you happen to know a bit about coffee doesn't mean they should have to offer you options.
Are you one of those customers that walks in and says "I've never had your latte, but could you make it like this instead?" If so, you may want to reconsider this approach. I know that you may often get a drink you like better by dictating your order, but you'll also miss out on some new things. In case you couldn't tell, this is a bit of a pet peeve of mine.
To get back to the original question, we use 2% as our default milk for lattes and a 50-50 2% + half-and-half blend for our capps.
We do not offer the choices of 2%, skim, or soy when the customer orders their drink. We do have these available and will happily substitute as requested, but we do not ask if they want it. Skim and soy customers know that they want skim or soy and will ask. Most of the rest don't care as long as you make it taste good.
The 2% is not for cost savings, it is because we felt it worked just as well as whole and was a healthier choice for our customers. We've had no complaints, funny looks, or even had any questions about our milk choice, we have had plenty of compliments and return business - including lots of comments that our drinks taste better than nearby shops that use the same espresso and whole milk. I happen to like the balance and the way our espresso shines through.
For the record, I don't see how this is forcing anyone to do anything. We're choosing the products and recipes our shop will offer, which is our choice to make. Why should milk fat content be any different than coffee selections, syrup brands, drink recipes? These are all choices for the shop to make. If you like our drinks, this is great.
BTW, Bam Bam, thanks so much for the detailed advice about using skim milk. I've been following your suggestions this morning, and it's going really well! As far as latte art is concerned, I'm still working on whole milk, but I'm able to free pour the skim milk now with no help from the spoon! ATTENTION: Not that I would ever scoop foam on top, but I've been using the spoon to kind of help the foam out of the pitcher along with the milk!
Yeah, I have to agree that I'm pretty skeptical of random barista at random bar on my first visit too. I have been making an effort recently to give them the benefit of the doubt and have had some pleasant surprises, but also some disappointments.
A little upfront dialogue can be a great thing. Before ordering, I usually ask what their standard smallest cappuccino is like (unless it is evident, by the collection of 6oz ceramics scattered around the dining room) and go from there. Perhaps you could ask upfront about the milk and start the conversation that way.
This approach is a bit of a recent change for me. I used to just specify a drink first, but feel like I was missing out on part of the experience and not getting a good feel for the style of the shop. The decisions a shop makes say a lot about them, so even if you don't go their way you at least have an idea of how they do things. That's one of the reasons I usually get a cappuccino... I want to know what their version of a cappuccino is and how well they execute it. I guess when I visit shops now I'm always doing some evaluation, looking for ideas, and looking for great shops to remember and recommend to friends.
Brady,
Whether it started out that way and we just carried it on as a tradition, or maybe it just became a store-wide phenomenon, but at my old place (Barefoot Coffee) the cappuccino became the drink of choice to recommend. Always. First time? Capp. Can't decide? Capp. Been a regular and want to try something else? Capp. On the menu, that beloved drink of drinks was listed under a different name with "Market" as the price. LOVE, as it quickly became known, became the default drink for co-workers on and off shift, former employees, our roasters (who roast at a separate location), and friends of all stripes. I didn't think about it much then but LOVE is the perfect name for a drink we spent so much time honing. Sure, you could find it at other coffee shops, but you always knew you were at Barefoot when you could get a delicious creamy cappuccino practically thrown at you as you walked through the door. It's that kind of shop.
As for having it on the menu and not being available to the general public: yeah, it's "just" a cappuccino, but having it made for you by friends without having to shell out cash is way different than having it made by strangers and having to pay for it. So yeah, LOVE it is.
Chris Y. Gaoiran said:Brady,
Whether it started out that way and we just carried it on as a tradition, or maybe it just became a store-wide phenomenon, but at my old place (Barefoot Coffee) the cappuccino became the drink of choice to recommend. Always. First time? Capp. Can't decide? Capp. Been a regular and want to try something else? Capp. On the menu, that beloved drink of drinks was listed under a different name with "Market" as the price. LOVE, as it quickly became known, became the default drink for co-workers on and off shift, former employees, our roasters (who roast at a separate location), and friends of all stripes. I didn't think about it much then but LOVE is the perfect name for a drink we spent so much time honing. Sure, you could find it at other coffee shops, but you always knew you were at Barefoot when you could get a delicious creamy cappuccino practically thrown at you as you walked through the door. It's that kind of shop.
As for having it on the menu and not being available to the general public: yeah, it's "just" a cappuccino, but having it made for you by friends without having to shell out cash is way different than having it made by strangers and having to pay for it. So yeah, LOVE it is.
Beautiful. So one could walk in and say "give me some love" and get a cappuccino? What a concept!
Bam Bam and Ricky... we've been threatening to do a skim-only throwdown at one our TNTs... you are welcome to join us :). This is great advice, and precisely what I do when using skim. Gotta keep it swirling and pour without delay... even then I sometimes get that "plop" at the end. Has anyone tried a pause in the middle of the pour to swirl the pitcher and re-integrate before finishing when pouring with skim? I may mess with this next time I'm on bar...
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