We have a Faema, in a 65 seat restaurant, on its last legs. Technician is dropping by almost every month replacing one thing or another. I've been extremely happy with this machine so I'm looking at another Faema. For budget my choices are Smart A2 or ENova A2, with the ENova being $1600 more. Not doing large volume in terms of % of sales, but 2 groups has been more than sufficient. Not too much of a price difference with these 2 units, but I was hoping someone here would have some technical or other diferences that the brochures don't really get into. Our local service tech has always been really good and that's a big reason for wanting to stick with them. Would the ENova make a better coffee than the Smart? Is it worth the axtra $1600?

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If I were you, or if I were buying a new machine to replace my current one (which I am), I would go with La Marzocco.

 

That said, go and get yourself a great machine.  Worried about the expense?  Are you familiar with equipment leasing plans?  For a monthly payment (like paying your car or house), you can outfit your operations with nice and new equipment.  We're buying most of our capital equipment that way now.

Thanks for your input Jay, but Faema is the local leader in machine service here, followed by Gaggia and Rancilio. I was able to find 1 authorized dealer/service provider for LM, not too close to me either. I am specifically looking for comparisons between the 2 lines I mentioned.

What is your old machine?  You might consider having your old machine descaled and rebuilt. There are only so many parts on it.  An experienced tech should be able to do the work in 8 hours over the course of a week.  You pay labor plus parts.  The total should come in around $1000-$1200.  The unit will basically be new and you already know it and like what it does.

 

On another note, if your tech is showing up every month then they are not dealing with the root cause problem.  And if the root cause problem is scale build up then that can be fixed.  You should also pay attention to your water filtration and make sure your filters are appropriate for the water hardness in your area.  And make sure to know when to change them.

 

$0.02

Hey Mike,
Each time it's something different. The latest thing was the stainless steel pin that has a thread on it that goes into the group head, the actual thread in the group head has worn away. We've had this machine for 15 years, and it was purchased used, I think it's from 1970 originally, maybe even late 60's. It has the levers that go to the left to turn it on and to the right to turn it off. We had it rebuilt once before about 9 years ago when we relocated shops and had a 9 month out of business period while waiting for the new place to be built. Our tech said he hasn't seen that group head part in at least 5 years. Now, we seem to have sprung a leak from behind the group near the drip tray, and the lever for 1 of the groups has become impossible to move. So it's not always the same thing going. I think the machine is on its way out. What's the general life span of machine anyways? New ones probably wont come close to being as sturdy will they?

Hey, can I get anything for it somewhere?

Yeah.  Don't throw it away.  I understand what you are saying, though.  Can you get me a model number?

 

New machines, save for a few types are not nearly as sturdy.  Not by a long shot.  The level of Faemas you are looking at will not last as long as your machine now.

 

Old machines like yours can be collectors items to the right people.  If you can find a model number start looking on ebay and craigslist.  That will give you an idea of what it's worth.

It's a P4, and all the problems relate to 1 entire group head. I've scoured the net for parts, but no one's seen a group head in a while. I'm in Canada, and I've even checked the US for parts. I guess I can see if anyone in Italy may have an old one lying around. Is a P4 considered a classic? The leak and the stripped thread are on the same group. There isn't a lot a calcium build up as we do run the coarse salt through every month.
My mistake, it's not the P4, its a Prestige, mid 70's.

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