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Heidi Rasmussen

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    What is your position in the coffee industry?

    barista trainer, industry professional, service tech/repair


    Where are you located? ( City and Country )

    Vashon Island Washington


    How many years have you been in the industry?

    39 years


    Tell us more about your coffee shop or barista skills.

    I started my career in Seattle in the mid 80's as a Barista for Starbucks when it was a 5 store chain. My next move was to Visions Espresso Service where I served as the service manager, technician and trainer. In 1992 i was hired by illy caffe North America as a technical managerfor the pacific NW. In my 33 years with illy I have also been a branch sales manager, a quality Assurance Msnager and currently an the Sr. Manager of Education and Quaity Assurance where i use all my skills. Training,teaching and sharing my knowledge while continuing to learn new things.


    What cities or countries are you interested in traveling to?

    as many as I can


    About Me:

    Never thought I would make coffee my career but most of my career has been dedicated to my love of coffee. Maybe it is the scandinavian heritage... I started drinking coffee at age 9. My mom made cafe aulait using a moka pot and a small enameled pitcher she used to heat the milk in. Although my job encompasses a wide variety of responsibilities, teaching Baristas and sharing my experiance and knowledge and watching students skill and confidence grow is what drives me


    About My Company:

    Illycaffe was founded by Francesco illy in 1933.Built on his dream to find the best coffee nature can provide and share it with the world.


    What is your favorite thing about the coffee industry?

    Coffee


    Website:

    https://www.illy.com


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