Cynthia Faulkner
  • Female
  • Freeport IL
  • United States
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  • sophie
  • Matt Milletto

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Profile Information

What is your position in the coffee industry?
coffee shop owner
Where are you located? ( City and Country )
Freeport IL US
How many years have you been in the industry?
14
If you are a barista or shop, are you interested in a barista exchange with another coffee shop/barista?
maybe
About Me:
I was a member of the inaugural class of ABC's school. My shop opened soon after. We've been in business 14 years.
Website:
http://www.highergroundsfreeport.com

Comment Wall (4 comments)

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At 3:57am on October 10, 2010, angela said…
My name is miss angela desmond i saw your profile today and became interested in
you,i will also like to know you more,and i want you to send an email to my
email address so i can give you my picture, for you to know whom i am.
Here is my email address( ( angela5000desmond@yahoo.fr)
I believe we can move from here!
I am waiting for your mail to my email address above.
(Remeber the distance or colour does not matter but love matters alot in life)
( angela5000desmond@yahoo.fr)
At 9:18am on September 13, 2009, Cherie said…
Hey, found this in the training and education group. Not realistic for us, but maybe we can work on making it more so.

Comment by jules 20 hours ago Any tips on a fast way to teach rookies how to understand the grind properly, I teach these kids and they forget the next day.

Comment by Ricky Sutton 19 hours ago Don't let rookies on the bar. Someone new spends at LEAST a month learning how the store operates and watching everyone else make drinks before i even begin talking with them about pulling shots. It's another month after we begin pulling shots together until they steam a pitcher of milk. Introduce these things very slowly and they will have enough time for them to absorb. If you're just like "fill out these tax forms and we'll start pulling shots" of course they will forget.
If you're giving them ample time and they're still screwing it up, just exercise constant vigilance. Don't be afraid to say the same thing 50 times in the same day. For example, i have an otherwise fantastic employee who for whatever reason CANNOT remember to purge the wand before he starts steaming. So i keep an eye on him, and at least a few times per hour i say "PURGE" like a robot just before he starts to steam without purging. .
At 11:22pm on April 5, 2009, sophie said…
I am trying to start a coffee shop with a budget of $ 35,000. Filling this out would greatly help me. I am disabled and trying to get off of uncle sam's payroll. Also any advice is appreciated. i am in my business planning stage at the begning balnace statement. My head just spins
from talking about it!

1 What kind of coffee machines do you use
2 How long do they last
3 How much is the rent for your store
4 After you found your location for your store, what condition was it in
and how much did you spend to fix up?

5 How much is store insurance a month
6 how much are your utlities
7 When you were first in business did you ever need a payroll loan,
if yes how long did it take for your credit to become established to get a loan

8 how many differnt types of coffee do you brew a day
9 How many employees do you have a day
10 How many pounds of beans do you order in a week
11 Ball park customers and cash take in a month
12 how big is your store and town located in
13 do most of your customers live or work in town
14 what hours are your shop open
15 how long has your shop been open
At 3:25pm on December 27, 2007, Matt Milletto said…
Hi Cynthia, welcome to the site!
 
 
 

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