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- What is your position in the coffee industry?
- consultant
- Where are you located? ( City and Country )
- Bend, Oregon, U.S.A.
- How many years have you been in the industry?
- 16 years
- About Me:
- I worked for 20 years in the restaurant business, mostly in positions related to store & corporate operations, before Bruce Milletto invited me to start the Bellissimo Coffee InfoGroup in 1992.
I have been performing consulting services for those starting, or already owning coffee business for the past 15 years. During my career in the coffee business, typical services that I have provided are:
• financial projections for proposed coffee businesses (I've done
more projections than anyone in the industry - hundreds!)
• assistance with location selection & lease negotiations
• ergonomic store design and layout (cafes, drive thrus, 100s!)
• equipment recomendations & sourcing
• menu development
• consumable products recomendations
• small wares & consumable products opening orders
• employee training & assistance with store openings (I have
been phyically involved with the openings of approximately 100
coffee bars)
• assistance with existing operations (identifying problems and
creating game plans to move the business to efficient, profitable
operation)
In addition to consulting services, I co created, with Bruce Milletto, many of Bellissimo's core educational products, such as:
• Espresso 101 (DVD)
• Espresso 501 (DVD)
• Everything But Coffee (DVD)
• Bean Business Basics (600+ page business start up manual)
• Opening a Specialty Coffee Drive Thru (book - drive thru specific
manual to be used with Bean Business Basics)
- Website:
- http://www.espresso101.com
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of the coffee business. Thank you for everything.
I hope that you are doing well. If you ever get to Seattle, stop in to see me at
the roasting plant.
A student!