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i hear your pain. you've got great reviews on yelp and people seem to dig your style of coffee. you say that you are priced less then D&D. that right there scares me a bit. you are doing more quality coffee so don't be scared to price yourselves accordingly. take a few minutes and watch James Hoffmans take on pricing yourself correctly.
reimagining the retail experience
i hope it helps you guys. if you are going to be in Boston for SCAA try to network that place like crazy and meet other shop owners. I'd love to meet you there. You can find me at the latte art exhibition in the event hall.
cheers
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