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Mike Spence
- Male
- Puyallup
- United States
- Blog Posts (19)
- Discussions (252)
- Events
- Groups (11)
- Photos (75)
- Photo Albums (4)
- Videos (3)
Mike Spence's Groups
Mike Spence's Discussions
Mike's Page
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Mike Spence's Blog
Cash Drawer Accountability
Posted on May 19, 2010 at 1:45pm 0 Comments 0 Likes
Every day here at SelbySoft, we receive calls asking about shortages in the cash drawer. While a number of these are simple mistakes by the crew, theft is an issue as well. If we can make our cash handling employees accountable for the mistakes and shortages, then we are on…
Coffee Fest Seattle 2009
Posted on September 26, 2009 at 7:22pm 0 Comments 0 Likes
Yesterday was the first day we showed our new trade show booth and our new splickit interface. Both were really well received!
I think the show today and yesterday is better than last year. We are seeing more positive people and exhibitors!
Coffee Fest Seattle
Posted on September 17, 2009 at 11:12am 0 Comments 0 Likes
We are getting ready for Coffee Seattle and looking forward to showing off some new stuff.
New booth - Hartman exhibits has created a brand new look for our trade show booth. First new booth in about 10 -12 years (wow!).
New interface - We will be demoing a new interface with Slickit at the show. Stop by and see how this works!
Coffee Fest Update
Posted on June 13, 2009 at 8:58pm 0 Comments 0 Likes
Today was an interesting day - slightly slower but some good people came by! I'm looking forward to tomorrow and the "tracking sales with technology" seminar I'm doing.
Profile Information
- What is your position in the coffee industry?
- supplier
- Where are you located? ( City and Country )
- Puyallup, Washington, USA
- How many years have you been in the industry?
- I have been in the Point of Sale industry for 14 Years. The past 6 years I have focused primarily on providing Point of Sale Systems for Coffee Shops.
- If you are a barista or shop, are you interested in a barista exchange with another coffee shop/barista?
- no
- About Me:
- I have been with SelbySoft for 14 years. I started in the Shipping Department, moved to the Customer Service Department shortly thereafter and currently, I am the Vice President and working in the Sales Department. Changing positions over the years within SelbySoft has given me a great understanding of how not only the Point of Sale industry functions, but also how the Coffee Industry functions. I take great pride in working for SelbySoft and the outstanding Point of Sale system we provide.
- About My Company:
- SelbySoft is a leading Point of Sale provider to the Coffee Industry. With 22 years of POS experience, SelbySoft can handle any type of Coffee Shop, Cafe or Drive Thru. SP-1 for Coffee is our premier product with features like gift and loyalty, inventory, time keeping, theft control and reporting.
- What is your favorite thing about the coffee industry?
- The people and their dedication to the industry. And, of course, the COFFEE!
- Website:
- http://www.SelbySoft.com
Mike Spence's Videos
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SP-1 Coffee Order 2
Added by Mike Spence 0 Comments 0 Likes
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SP-1 Coffee Order
Added by Mike Spence 0 Comments 0 Likes
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Hi, Mike. Yes, I've seen you on a lot of the forums pertaining to POS systems. Thanks for the message. If you want to shoot me an email with some information, I'd be glad to look it over. SelbySoft is one of the systems we have considered for our coffee bar but we're still very early in the researching process for POS systems. Any information you could give us would be great.
Mahalo,
Courtney
Thanks for the insights Mike. I may be in touch with you down the road a bit.
We are Water Tec of Tucson and have been supplying parts and filters for the Cirqua systems for years. We have been in business since 1967 and would be more than happy to help with your needs. We have a huge supply of inventory and offer same day shipping. please feel free to contact us with and questions and technical needs.
Jon Rose
Purchasing Manager
Water Tec of Tucson, Inc
4601 S. 3rd Avenue
Tucson, AZ 85714
Phone: (520) 790-1512
Fax: (520) 745-0549
Toll Free: (866) 490-1512
Direct Line: (520) 790-3322 ext. 115
WEBSITE: www.water-tec.com
E-MAIL: jrose@water-tec.com
Hi Mike,
Thanks for the response. We have a major requirement for invertory of apparel and gifts. If your system will allow us to maintain our inventory and report on hand quantities at any time. I left you a voice mail.
Leon
Your not off base at all. We, you and I, just never got a chance to talk in depth on what I am doing currently with CSM. I have been using the loyility card package/system that came with CSM for the two years we have been open. Works ok. Few customers ever carry there card in and hand it to me on a regular basis. So to solve this I learn their last name. I don't want to have to ask them or trouble them to pull out their card and hand it to me or one of my baristas. So that is why I have been in conversation with you on how to step up to the next level with technology. This again is what I was thinking when I said if my customers came in with a QR code on a Sasquatch Coffee Roasters tee shirt or cup my scanner could snag their last name / call up their record/ deduct the cost of the drink they usually get, all with only a key or two stroke by the checker / barista. Hand them their drink and shorten there time staring at the checker. I think we are on the same page with this discussion. I'm just not sure if CSM or SelbySoft has a scanner that can do this. I hope you come up with it because I want to eventually move away from CSM because of their high annual maintenance fee.
Thanks again for the RFID cup source. I'll check it out.
Sincerely,
Joseph
Sasquatch Coffee Roasters
Never as simple as it looks to the lay person. I like the cup RFID scan concept. What kind of reader would you guys or I need to read it? My bar code reader?
I sure missed making the complete booth rounds on Sunday. Maybe I can make the Houston Event next year.
Cheers to you Mike Keep up the great work.
Joseph
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