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I agree with Jay. And yes, I've been on both sides of the bar.
Tipping is supposed to be a reflection of a service rendered, whether in a cafe or a restaurant. Yet, don't we want and expect these servers to always be giving us their best talent and skill? Why should a customer pay for something a worker is already supposed to be doing?
Moreover, what is the standard for tipping? In a cafe, it is usually a small bill or two and the leftover change. In a restaurant, it is a vague 10-20% of the bill (in the US) that is determined by the whim of the tipper. What consistent message can a consumer possibly be conveying?
In a cafe, does the money garnered via tips increase the barista's income to a living wage? Per hour, my guess is that tips, spread across a team, are not adding leaps-and-bounds to the income.
The onus of the living wage should be placed upon the establishment. If a proprietor can't supply a living wage to an employee, then perhaps there shouldn't be an employee. Honestly, no business should be taking advantage of the public's unwillingness to pay the true cost for a product. Tipping only encourages this behavior.
For the record, as the system stands with tips being an integral part of some wages (restaurant servers, for instance), one can't abolish tips. I support it, though, and then increase the server's wages.
Jay makes a good point about the position of a barista. Asking for tips is no different than asking for free money. Where's the elegance and respectability in that? If the coffee industry wants to be taken seriously and admired, then we must do things that earn that respect. It is up to us to convince the consumer that we have something to offer them and that what we offer costs more than what they thought it did.
Sorry for a bit of the disorganization here. I don't have too much today to write a more coherent discourse.
topical but good: stimulate my economy (change i need)
our customers' fave: MOON MONEY! (help us get there)
I agree with Jay. And yes, I've been on both sides of the bar.
Tipping is supposed to be a reflection of a service rendered, whether in a cafe or a restaurant. Yet, don't we want and expect these servers to always be giving us their best talent and skill? Why should a customer pay for something a worker is already supposed to be doing?
Quite frankly, I'm against the whole tipping jar thing. I'd prefer it went away. Especially since baristas are paid higher than servers who make an hourly wage lower than minimum. Although, if baristas were willing to work for $4.35 per hour...
That said, I don't handle tips. That's strictly between the customer and the barista. We do have a tip jar but it is small and discreet. No signs of any kind. In fact, placing those cutesy signs you see on so many tip jars is cause for immediate termination.
If the idea is to push our craft into a noble profession, there's nothing less noble than being a person holding out your hands for alms - and the tip jar sign is the most pathetic method of holding out your hand.
illudereludere said:Ok, so to tone it down some, make it seem more professional-like, what kind of sign would you put up on your tip jar?
Honestly, no business should be taking advantage of the public's unwillingness to pay the true cost for a product.
Idealistic? Absolutely. However, deciding something is difficult to attain doesn't make it unattainable or worth striving for.
I'm not saying there aren't benefits to tipping or that they don't sometimes matter (sorry if I gave that impression). I just think the message a tipper sends isn't clear because each tipper has their own system.
If enough customers leave enough tips to impact a person's wage, then there must be a way to incorporate the money they're giving as tips into the cost of food and beverage. Thus, the owner can pay the baristas more. I'm not saying it is easy since customers have to learn why the prices are higher. Still, I can't help but like the idea of this system.
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