Replies to This Discussion

Permalink Reply by Dean Morse on March 30, 2010 at 10:09pm

"my latte is all.....foamy. is it suppose to be like that?"-idiot dumb girl

Permalink Reply by Shuanna on March 30, 2010 at 10:12pm

"Can I get a Caramel Macchiato."

To me.... that is 'out of line'

:)

Permalink Reply by Alexandria on March 30, 2010 at 10:48pm

Try a caramel macchiato with 5 pumps vanilla, 3 pumps caramel, nonfat, with no foam and filled to the brim of a 16 oz. Cup. I almost died.

Shuanna said:

"Can I get a Caramel Macchiato." To me.... that is 'out of line'

:)

Permalink Reply by Robert Bedwell on March 31, 2010 at 2:05am

I guess I am out of line. A couple of weeks ago I returned my totally distasteful Cappuccino to the barista(?) at Starbucks and asked them to please make it over and to use fresh milk when steaming this time. I watched her the first time pick up what looked like a 36 oz pitcher and reheat the milk. Hard to tell how many times it had been reheated. Learned my lesson. She should have said, "Mister, this is Starbucks, what do you expect!"

Permalink Reply by Jennifer Vaaler on March 31, 2010 at 5:49am

Ah yes the "Caramel Macchiato"- the obvious bux crowd... Le sigh...

Alexandria said:

Try a caramel macchiato with 5 pumps vanilla, 3 pumps caramel, nonfat, with no foam and filled to the brim of a 16 oz. Cup. I almost died.

Shuanna said:

"Can I get a Caramel Macchiato." To me.... that is 'out of line'

:)

Permalink Reply by Jennifer Vaaler on March 31, 2010 at 5:54am

Obviously someone not ready to graduate to a cappuccino.

Dean Morse said:

"my latte is all.....foamy. is it suppose to be like that?"-idiot dumb girl

Permalink Reply by Jeremy Perrine on March 31, 2010 at 6:52am

"Can you put more coffee in here, this is not a cappuccino?" - Customer (Bitter elderly lady).
"I'm sorry to hear that. We try to serve a traditional cappuccino. What was it you'd prefer?" - me
"I worked for Folgers for 30 years. I KNOW what a cappuccino is. Just put more coffee in it."

Permalink Reply by Jennifer Vaaler on March 31, 2010 at 6:54am

This is the exact reason to make sure to always learn and improve my Barista skills.

Jeremiah Perrine said:

"Can you put more coffee in here, this is not a cappuccino?" - Customer (Bitter elderly lady).
"I'm sorry to hear that. We try to serve a traditional cappuccino. What was it you'd prefer?" - me
"I worked for Folgers for 30 years. I KNOW what a cappuccino is. Just put more coffee in it."

Permalink Reply by Jeremy Perrine on March 31, 2010 at 7:09am

Or...
"Can I get a turkish coffee?"
"No. I'm sorry. That's the one method we're just not prepared for."
"Do you even know what it is?"
"Yes sir, I'm well aware of what it is. I'm just not willing to serve coffee using a method that I can't do properly."
"Do you have a grinder capable to go that fine? Cause you could just heat the water to boiling using your microwave."
"Sir, we're not able or willing to use a method if we can't do it properly. Which is why you don't see it on our menu. What else can I get you."

I've been doing this for years. I know what turkish coffee is and how to make it. I just don't want to sacrifice my standards. All the sudden, I'm the one being silly?

Permalink Reply by Jennifer Vaaler on March 31, 2010 at 7:13am

Dear Customer...Please read the menu before ordering something NOT on the menu.

Jeremiah Perrine said:

Or...
"Can I get a turkish coffee?"
"No. I'm sorry. That's the one method we're just not prepared for."
"Do you even know what it is?"
"Yes sir, I'm well aware of what it is. I'm just not willing to serve coffee using a method that I can't do properly."
"Do you have a grinder capable to go that fine? Cause you could just heat the water to boiling using your microwave."
"Sir, we're not able or willing to use a method if we can't do it properly. Which is why you don't see it on our menu. What else can I get you."

I've been doing this for years. I know what turkish coffee is and how to make it. I just don't want to sacrifice my standards. All the sudden, I'm the one being silly?

Permalink Reply by Joona Suominen on March 31, 2010 at 8:23am

"Not as good as in Italy"
"In Italy they do this and that"
"In Italy this costs.."

Permalink Reply by Bryan Wray on March 31, 2010 at 9:00am

"Oh... hold on a sec." (*answers phone in the middle of ordering*)

-bry

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