When knocking old grounds out of my portafilter, the puck comes out too. Very irritating during a busy rush. Is there an adjustment that I can make to it to keep this from happening? I don't want to have to call my repair guy out to fix it, closest repair company is 150 miles away.
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for a temporary fix until your new springs come in, you can try to bend them back and straighten out the parts of the spring that are supposed to be straight and not curved. this doesn't last forever, but it helps for a little while.
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