Hello all,

I recently purchased a brand new IR-12 after using an older Toper for 7 years. I have a problem with widespread facing on most Coffees regardless of origin when roasting 20# or more(20# is a standard run for me). Thing is when I drop to say 15# runs, I get beautiful Coffee. This leads me to believe either the cadence on the drum is not fast enough for larger loads OR the drum is just too new(yes, I followed seasoning protocol). Anyone else have any experience with this? Visually, you can see how much better the coffee moves in the drum with 15# versus 20#.