Hey all, we'd like to develop an education program at our shop and frankly we have no idea where to begin. Can anyone help us out? We just started construction on our second location and we wanna make sure all our staff are educated/trained enough to be comfortable and professional as baristas. We're trying to tighten up our quality and genuineness (i.e. move away from the huge super sweet drinks as much as possible) and wanna have a program in place to train and educate any future and/or current staff. Help?
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