How does a brand new La Marzocco, Nuovo Simonelli, Synesso or Slayer espresso machine get to a shop? These are four of the most exciting and high-quality machine companies out there. I understand Synesso and Slayer are extremely rare. How do they compare with zocco and simonelli when it comes to distribution?

 

Is it typically standard operating procedure for companies to send a representative to do the install and set-up? I work at a shop in Kansas City. I would like to know how the industry operates.

 

Any experienced shop owners or operators out there who can help me understand the process? 

 

Cheers,

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