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Permalink Reply by Travis Smith on December 29, 2008 at 5:03pm

Hello Denise, I have two Ventura models, both a 12 and an 18 pan size. They have worked fairly well, some parts did go out under warranty, and for all of those we had to pay someone to get the machine fixed, and then were compensated for the costs, but that was just a matter of our refrigeration repair company does not do warranty work. They maintain consistent temperature, and require a weekly manual defrost for at least 12 - 16 hours to make sure that they will not ice up the cooling vents. at that price difference though, i cannot honestly say that you would not be better off going with the Sevel. I think we ended up with the Oscartielle because that was also sold by Aromi, our supplier of gelato ingredients. Feel free to ask other questions!

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Permalink Reply by Denise Smith on December 29, 2008 at 8:16pm

Thank you Travis your reply does demonstrate the reliability and maintainability of the Ventura models; are they double pane glass like the XP or are they L models?

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Permalink Reply by Travis Smith on January 6, 2009 at 2:17am

These are the L models, the glass folds out for cleaning or maintenance, i did remember having issues with the original set of doors for the 12 pan model not being tall enough so instead of maintaining preassure against the lower rails, the doors just fell into the display anytime they were moved. messy!

Denise Smith said:

Thank you Travis your reply does demonstrate the reliability and maintainability of the Ventura models; are they double pane glass like the XP or are they L models?

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Permalink Reply by Denise Smith on February 16, 2009 at 8:19pm

We have purchased our case and expect delivery Feb 23rd. Thanks for the help!

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Permalink Reply by Nuova Simonelli on February 16, 2009 at 11:12pm

I would call Tom Graves at equipment and concepts. www.equipmentandconcepts.com

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