This question, in different forms, has come up before on other forums, and in business plans. It touches on one direct question, and generates another question; whether "multi-tasking" is as efficient as seperating the major tasks.
How many minutes/seconds do you charge off to labor/time for a double espresso extraction milk drink; latte or cappuccino? This means starting with a totally clean setup, grinding to extracting, steaming/frothing, and then total cleanup for the next drink. And this means wipedown of the wand and some form of a brewgroup flush with a PF giggle AND cleaning all utensils. Even if you're multi-tasking, you may be able to seperate the major tasks and notate the charge-off of labor in minutes.
I don't want to prejudice your answers, but this has come up before, and as you can imagine, it addresses cost per serve as well as quality of finished product. The point being, multi-tasking (depending on what is being done) isn't always as efficient as seperation of tasks. (don't count whistling and frothing as multi-tasking)
Your numbers and opinion?
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