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Roaster gets WHACKED!

Posted by David Lanning on November 13, 2010 at 3:57am in Coffee & Roasting
Well, after patiently waiting for 8 weeks to get my new 12 Kilo roaster from U.S. Roaster Corp., UPS Freight delivered it yesterday with some "obvious" visual damages.

I don't know if they have a bunch of gorillas handling freight at UPS, but my poor roaster took a few serious whacks...

Check out how it arrived in this video I shot... http://youtu.be/oLQh3uyx68s

My question to you all is, what should I look for once I get this hooked up? What do you think might have been damaged internally?

I'm brand new to roasting, so my experience with the roaster mechanics is very limited.

U.S. Roaster Corp. told me to put together a file with all the documentation and photographs and they would file a claim with UPS Freight.

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Tags: Corp., Freight, Roaster, U.S., UPS
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