I know this has been a topic of conversation many times before, however I thought I'd bring it up again...
After working in the specialty coffee industry for nearly ten years now, I constantly run into Starbucks employees who come into our shop. Which is great, don't get me wrong. However they ALWAYS point out that they work there, or have before.
I guess what brought this on is a customer who has been coming in for awhile now, who I now have an interview with tomorrow was telling me that she knows "how to do everything already."
What makes these people think that they know how our business operates? Or even make drinks correctly?
I guess I've never worked for a coffee chain before, but I really question how extensive their training is.
Comments?
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