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It seems you attract that which you are. Don't mean to be vague here. It's just that I don't feel I'm forcing anything on our customers by making sure what they consume is the freshest thing I can produce. Yes I do have customers almost every day ask for a drip coffee. I casually mention that the only choices I offer are the espresso machine side or for the time being a french press because we grind and brew and do not have any coffee sitting brewed in any form. So far no one has walked out and gone across the street for drip. If you are already have a customer base that has been getting drip from you it might not be an easy transition to change there habits. Besides it's about what YOU want. To me it's about the kind of presence you want to establish in your corner of the coffee world. If your not happy your customers will see it and most likely go elsewhere for there Java experience. Just my morning coins and thoughts.
The problem I've cited in the past regarding Americano over Drip is that most places can't pull a decent shot and this leads to the poor Americano.. the other factor, which is crucial, is water temp. If you are using straight out of the boiler water and pulling your shot into that you often wind up with a bitter Americano due to the temperature of the water being too hot. I've been to a number of first rate shops where I was delivered a kick @ss espresso, but their Americano was lackluster because they gave it no thought and probably never tasted them on a regular basis to assure their execution was on.
Jason,
"Strong brew to order" ?
Joe
Joseph Robertson said:Jason,
"Strong brew to order" ?
Joe
"Strong brew to order" = espresso?
:)
Indeed the problem isn't Americanos, the problem is bad baristas plan and simple. Anyone who uses (standard) HX boiler water to make Americanos is very poorly trained by an idiot.
Indeed highest quality coffee isn't for the masses. So what, does that mean I should lower my shop's standards? I think not. When I got rid of press pot to airpots over a year ago in favor of 100% pour over station bar and press pot to order only I did loose a few impatient morning customers. And gained more who know and care about the quality difference. I choose my shops standards, period. Customers too impatient to wait for quality can go to 7-11 or Micky D's or where ever, I don' really care.
Mike, I've done lots of tests with the machine I'm using and I'm finding that I have a near perfect temperature difference by extracting it the way I do. The head I'm getting water from has a flow restrictor on it, and as we are a near 100% take out sort of place (six ceramic cups in the shop) speed is important as well. We only have one water tower and it's too far away from the espresso machine to be used safely. The whole place is badly designed.
Were it my place I'd do things differently, but as it stands, I'm actually getting really excellent results.
miKe mcKoffee aka Mike McGinness said:Indeed the problem isn't Americanos, the problem is bad baristas plan and simple. Anyone who uses (standard) HX boiler water to make Americanos is very poorly trained by an idiot.
Indeed highest quality coffee isn't for the masses. So what, does that mean I should lower my shop's standards? I think not. When I got rid of press pot to airpots over a year ago in favor of 100% pour over station bar and press pot to order only I did loose a few impatient morning customers. And gained more who know and care about the quality difference. I choose my shops standards, period. Customers too impatient to wait for quality can go to 7-11 or Micky D's or where ever, I don' really care.
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