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At risk of sounding distinctly Raoian, I would say Jared is right on about coffee that's sat for over 45 minutes is going to taste a bit gnarly - and that's excellent first-hand empirical evidence to support the argument that you shouldn't serve coffee that has sat for 45 minutes.
If your primary goal is to provide excellent coffee at its freshest, I think that creating a system of Chemexes and French Presses such that you can continually provide coffee to your morning rush (or whenever your rush is) would be preferable to pouring said coffee into air pots. This would probably take a large number of French Presses and pour-over stations to work effectively, and only then after significant experimentation and creation of efficiency systems. If having the freshest coffee is a secondary goal to convenience and ease of operation (no shame in that!) then perhaps using air pots in a limited way to handle your busiest times would be a better idea.
It will come down to experimentation and what kind of staff you have, I'd imagine.
J if I had the well-established coffee community that some shops operate in, I think I could pull off made to order only, due to the expectations of the customers. Here, I have to build that knowledge from the ground up, which means I will have to deal with people expecting their cup of coffee immediately.
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