Hi, We are about a month out from opening and as we are setting equipment up and playing with recipies etc we would like to offer free drinks to workers on our site and in other units(it's a new complex) and anyone else that happens by. Thoughts on t
Read more…Anyone have any interesting ones? Right now we just use straight Guittard (in the sauce bottle) and people seem to love it. Anything else that I should try instead. And also, anyone know any distributors for Mont Blanc's SO Chocolate? I know it's out
Read more…First, I want to say thank you to EVERYONE who's offered some kind of advice. What's better Foam or Paper hot cups? What kind of fatigue mat do you recommend... Those of you in the North Carolina area can you give me the name of a local paper distr
Read more…Min. wage, at least in Oregon has gone up .50 and that is only the most recent wage increase. My state has done this very often. I have absorbed min. wage increases (and the accompanying raise for everyone else above min. that always happens), the in
Read more…Hi. I have owned a shop for almost a year and have some concerns that we are not being as consistent with our drinks becuase we are not using measurement tools for syrups.....i also think we are wasting product. Anyone know of a website or book that
Read more…I thought this was an interesting post on MyStarbucksIdea.com as it is from a customers point of view. Here on bX I feel we are primarily b2b (barista2barista). :) Many of us talk about how customer education, and spending time with the customer is
Read more…Hi! I have a client that is looking for a bagel supplier or bakery in Northern Il. She is opening a small coffee shop in a upscale area and needs a good supplier for bagels. Any suggestions? She is about 45min south of Milwaukee.
Read more…I am just wondering how you all handle the people who come in just to hang out or have a meeting without purchasing anything. They also have no intention of purchasing anything and get insulted when you suggest they need to buy something.
Read more…Hey coffee gang! :) I think I'm paying way to much on paper cups! Can anybody give me any good cup suppliers and java to go box suppliers. I worked with SYSCO and they were crazy high. Currently with Belmont but it seems almost every month my cup pri
Read more…Ginger at Gourmet Source and Ghirardelli sent me a bunch of holiday recipes for everyone to check out. I am pasting them below. Thanks Ginger and Ghirardelli! Happy Holidays to everyone, I wish you all the best this season. - Matt
So here I go! I just bought a Torrefattore manual electric shop roaster and I have no idea how to use it. I have years of experience with large drum gas roasters (usually Probat) but never with something small or electric. I went back and forth for a
Read more…Interesting article. Check out today's New York Times (12/27/08): http://www.nytimes.com/2008/12/27/us/27barista.html?_r=1&scp=1&sq=milletto&st=cse
Read more…Is anyone using the Apple POS system? If so, I'd love to hear what you think about it. Pros? Cons?
Read more…Interested to hear reports of how Inauguration Day went down in your coffee shops/cafes? Did you feature an inauguration special? Television screens in-house? Kona or Kenyan? What was the buzz?
Read more…It is interesting to see more and more articles and declarations from retailers that sales are down. It does seem however that there are still ways to cater to your regulars, even if they are buying fewer cappuccinos. There is a cool article in the S
Read more…I have never had one. However with bucks a little tight I thought it may be time to give something back for customer loyalty. We have a dedicated following from customers that only want an espresso, brew, pastry, bagel, breakfast panini ,etc. I feel
Read more…I have been working for the same company for the past four and a half years. since I started with the company we have been essentially given a paid 30 minute break. in fact that policy had been in place with our parent company since the thirties. I
Read more…This is a great read for anyone at the beginning of the process of opening a new shop from scratch. (Something you probably should NOT be doing considering the number of good locations for sale on the cheap right now). Actually, it's a good read for
Read more…I was just wondering if anybody has worked with or is familiar with Camano Island Coffee Roasters located on Camano Island, Washington and what your thoughts, feelings, experiences have been. Most of their business is international, so I realize that
Read more…Hello my name is Alexis and I am a graphic designer. I want to learn from Coffee shop owners about issues they have with their interior store signage. Does anyone have a particular website they frequent to buy signage for their store? Where your need
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