Gift cards for shops using Square
I am looking to add gift cards and have not seen any support for it through Square. What are people doing for this who use Square for their POS?
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Retail Coffee Business (1017)
Drive Thru questions
I have had a few cafe's in the past and recently purchased a drive thru so this is my first time with a coffee drive thru. The questions I have are:
1. Knowing that drive thru's are about speedy delivery do alot of drive thru's offer baked goods and
Read more…sneeze guards
Has anyone successfully managed issues regarding health department requirements for sneeze guards? We are trying to avoid them (for obvious reasons and really don't believe they are necessary for our set-up) and are looking for strategies to address
Read more…Coffee Fest Atlanta - 2015 Discount Passes
Hey All! I have discount passes for the Coffee Fest trade show in Atlanta. This is at the Cobb Galleria in Atlanta GA. Show dates are Feb 6th-8th. Should be a lot of fun.
If you need any, message me or email me at Mike@SelbySoft.com.
Read more…Coffee Fest Atlanta - 2015 Discount Passes
Hey All! I have discount passes for the Coffee Fest trade show in Atlanta. This is at the Cobb Galleria in Atlanta GA. Show dates are Feb 6th-8th. Should be a lot of fun.
If you need any, message me or email me at Mike@SelbySoft.com.
Read more…Another COGS Question (Be Nice)
I've seen every COGS discussion on these boards, I believe. I'm looking at Big Train products, which I know have a dubious reputation among the different participants on the board. To keep the COGS below 30%, for a 16oz serving, I'm looking at havi
Read more…Texting
I am a coffee shop owner in California. I currently allow texting at work as long as they get their work done. Now I have a few new people and it has become a distraction. I am considering a no personal texting at work policy. What is the policy at
Read more…Coffee Shop Manager Problems
I am having a helluva time getting anyone at CSM to respond to my queries on the status of an updated machine I paid for 5 weeks ago. Seems like once the cash is in hand, the service and communication disappear. I have tried emailing T. Bronson, Fred
Read more…Selling coffee from a bike?..
As a Starbucks barista, I'm trying to assess an opportunity that I learned from a friend of mine called "The Mobile Barista" www.TheMobileBarista.com Has anyone heard of them? It seems like a new business opportunity; at the very least, I thought i
Read more…Milk Prices
How much do you pay for 1 gallon of whole milk? I'm looking to make the move from national brand (Kroger) milk to local, but I currently pay ~$3.35/gallon and have been quoted $5.13-$7 for local milk.
Read more…Pooling Employee Tips
I'm in the process of opening a shop and plan to have 2-5 people working at any given time. What is the standard for pooling tips? Is it cashed out as each person ends their shift or put together for the entire day and split based on hours worked? Ar
Read more…Labor laws (post moved to correct category)
May 2011 federal law changed regarding tips. If you do not know what is says you better read it and change your practices if you haven’t already complied to the new laws.
If the Labor Dept. does an audit on your labor wages and tips practices and fin
Read more…Eye Doctor partner
I'm thinking about "getting in bed" with a local eye doctor. I sat down with him and I discussed some options. They want to put our coffee in their waiting area, and have it complimentary for their patients. The three options we discussed where:
Cof
Read more…How do I handle a well-meaning know-it-all employee?
I'm in a weird situation right now. I was recently hired by a roaster to help them run their very first retail shop, as well as develop their standards and training. The company is amazing, pay is awesome, we get benefits, it's small and they're doin
Read more…Employee Manual/Handbook
In the third wave local shops, how many of you require that the employee NOT work for another "coffee shop", while employed for you?
Thanks!
Read more…Space between bar edge and espresso machine
What is a standard width between the edge of the bar and where the espresso machine starts? 5"?
Read more…Is a 25% cut of sales by event organizier ok?
Hi - I have a chance to sell coffee buy the cup at an event where the organizer wants 25% of the gross sales - never have done this so no clue - is 25% a standard amount or should I negotiate for a lower amount - any advise would be great! Thanks
Read more…"Suspended Coffee". Do you offer it? Would you offer it? Why or why not?
I didn't see anything on this so I'm sorry if I missed it
By now, many of you have seen the articles about "suspended coffees". I keep getting approached by industry people and customers asking me to offer it and for my advice on how to promote it.
Read more…Am I suitable for the US service industry?
Hi guys, I just joined BX to get some feedback from US-industry members. I'll try to keep it brief so it's easier to read.
- I'm a 24yo Aussie, emigrating to the US (visas sorted)
- I'm a coffee enthusiast, I have completed basic barista training
Read more…Holiday Cash Bonus for Baristas
I'm curious to find out what kind of holiday bonus other cafes give.
Is is cash only or gifts as well?
Do you give an equal amount to all employees or more that have worked for you longer?
How much is a worthwhile bonus?
Do you have to work at t
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