My shop runs the problem when we are extremely busy that customers sometimes grab the wrong item or an item that isn't theirs when it is set up on the counter. Given we do coffee, small food items, smoothies, and baked goods, some of them come up at different times.
We have one receipt printer and we call orders by name. The most common example is a customer grabbing the wrong smoothie. They see a red one, for example, and they think its theirs because they ordered a strawberry smoothie.
Whats the best way to combat this?
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