I work at a pretty high volume cafe and we have been having issues with people stealing our tips (at least once a week or so). We try to dump it out when there's a lot in there, but sometimes it gets too busy and we forget. Has anybody else had this
Read more…I currently own a small cafe. I went from being the one of 4 staff members to the owner of the cafe with 10 employees. I'm having a difficult time re-training my staff members to perform the way I would like them to as opposed to the way the previous
Read more…Instead of calling a customer by their drink order to receive it, it's more personable to ask for their name. And who doesn't like to hear their name?
In your experience, do customers offer their real name or say a "coffee name" (to make it easier to
Hey everybody,
This will be the second time I've posted in this category. The first time didn't quite go totally as I'd hoped, and since I really don't need to be ripped yet another new @$$hole, I'll try to make sure I word this very, very specifica
When I opened my espresso kiosk five years ago I knew nothing of the amazing tastes,textures and variety available at the best coffee bars. I thought Starbucks was good, Peet’s was better and everything else fell far below them. Then I a
Read more…Hello all,
I am looking for a formula that will help me translate traffic counts into customer counts. What are the variables to take into consideration and what is the margin of error that is normally seen? Any help is great help. Thanks
Read more…Hey all,
I am remarkably blessed to be able to serve our locals. Not only is it great to serve them excellent coffee but getting to know your neighbors and being a part of helping brighten up their day is simply invaluable.
My favorite part of this job is whe
Just wondering how do you decide when to open, close, or just change your hours for the holidays? This morning I woke my normal time start to drive to the shop which opens at 6a.m. Their was not another car in sight. Was very slow the first
Read more…I will be selling to a big company soon and they want me to include machines. I have no idea as to whether I should include rental in the overall price of the product, or charge insurance or just raise the price of the coffee. Does anyone have any su
Read more…I am excited to be launching my espresso catering business! I am starting very small and simple with 1 single group machine and small venues. (Nuova Simonelli Oscar) So, as I am fine tuning my pricing I am wondering at what point do I decide an eve
Read more…Just saw these, reposted after being reposted on Facebook. Thought I'd post them here to see what y'all thought.
The articles are here and here.
Written by Todd Carmichael, who I know little about. Apparently, he's a coffee guy that once walked to th
Jason Shipley has been kind enough to post updates on the building of his new shop. Suggested to him that we start a new thread where we can post floor plans where others can 'borrow' ideas.
Picasso said it best: "good artists paint... great artists '
I recently saw a starbucks double walled travel mug for cold drinks. It's a great idea and wanted to know if anyone knew where I could get them???
We are researching vendors and pricing to create our own personalized cups using custom art. Are any of you bX'ers particularly pleased with your vendor? Have someone to recommend -- or avoid? Please let us know.
Thanks, in advance, for any assi
Read more…Does anyone know of any company that can pack coffee in filters?
