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the cool basket

So, a few days ago I was faced with a new question. The culprit: heat. Allow me to explain... Grinders grind. All day, every day they keep on grinding. We learn through experience that a hot temperatured grinder will ruin those delicate oils in the

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caramel macchiato

the drive-thru kiosk i manage is one of the only (decent) coffee stops in my small town, so we're frequently asked to re-create starbucks' drinks. each day, at least a handful of people observe the menu, and then ask for caramel macchiato. so i prepa

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Training Programs

Over the past six months we've undergone a major change of staff, and realized that we need to step up our training program. We strive to hire people with experience whenever neccessary, but in order to meet our staffing needs, we do often have to se

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